CPD Approved

Negotiation Course Description

Negotiation is a basic means of getting what you want from others. It’s a back and forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed.
This course covers the basics of what constitutes a negotiation, the key stages, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.

Skills that are important to understand and master can include:
Effective verbal communication. See our pages: Verbal Communication and Effective Speaking.
Listening.
Reducing misunderstandings is a key part of effective negotiations.
Rapport Building.
Problem Solving.
Decision Making.
Assertiveness.
Dealing with Difficult Situations.

Duration: 45 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)

Price: £35.00 (+VAT)

Module NumberModule NamePass % Required
1What is Negotiation?70
2The Key Negotiation Stages and skills70
3Negotiating Positions70
4The Negotiation70

Recommended System Requirements

Browser: Up to date web browser
Video: Up to date video drivers
Memory: 1Gb+ RAM
Download Speed: Broadband (3Mb+)